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RE: telephonySupport CALLIN / OTHER and VoIP

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RE: telephonySupport CALLIN / OTHER and VoIP
Answer
11/26/12 5:50 PM as a reply to Pierre n.a.
Hi Pierre,
 
This would be by design as the VoIP feature cannot be bridged together with "Other Teleconference" and only with WebEx Teleconference.  You can either use VoIP by itself or VoIP with WebEx Teleconference.
 
In regards to the text, it's being sent over as follows so show the same in the audio pop-up window:
 
!#TollFreeCallInCountryCode:1_1
!#TollFreeCallInTelephonyCountryCode:+1
!#TollFreeCallInNumber:8003477829
!#ParticipantCode:194187
 
Regards,
 
Jayde Moors
WebEx API Developer Services
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RE: telephonySupport CALLIN / OTHER and VoIP
Answer
11/26/12 6:50 PM as a reply to Jade Moors.
Thank you for the reply,
I have a toll-free number provided by WebEx. Is there a way of getting both VoIP AND the toll free number? I noticed in the XML API reference specifying a toll-free is only upon user creation. How would one specify a toll-free number and enable VoIP? Or is it just not possible? I know that If I use the CALLIN I'm prompted with a Toll number provided by WebEX AND VoIP. What if I want to use a toll-free number provided by WebEx AND VoIP?
 
Thank you again
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RE: telephonySupport CALLIN / OTHER and VoIP
Answer
11/27/12 1:01 AM as a reply to Pierre n.a.
Hi Pierre,
 
There are additional elements you can pass for <meet:telephony> (see page 736 Figure-45 in the XML API 5.9 Reference Guide), such as <intLocalCallIn> (enables international numbers) and <tollFree> (enable Toll Free call-in).  So you should be able to set <voip>TRUE</voip> as well as <telephony><telephonySupport>CALLIN</telephonySupport><tollFree>TRUE</tollFree></telephony> to enable WebEx Toll Free Call-in and VoIP.
 
Regards,
 
Jayde Moors
WebEx API Developer Services
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RE: telephonySupport CALLIN / OTHER and VoIP
Answer
11/27/12 2:21 PM as a reply to Jade Moors.
Hey Jade,
Thanks again for the reply. I tried to add the tollFree now the meetings don't seem to schedule properly.
  $xml .= '<enableOptions>';
       $xml .= '<voip>true</voip>';
  $xml .= '</enableOptions>';
  $xml .='<telephony>';
  $xml .='<telephonySupport>CALLIN</telephonySupport>';
             $xml .= '<tollFree>true</tollFree>';
  $xml .='</telephony>';
 
Any hand you can led would be awesome. thanks again.
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RE: telephonySupport CALLIN / OTHER and VoIP
Answer
11/28/12 1:32 AM as a reply to Pierre n.a.
Hi Pierre,
 
Are you receiving an error when using this?  I
scheduled a meeting successfully with Toll Free Call-in and VoIP enabled
using the following:
 
<body>
<bodyContent xsi:type="java:com.webex.service.binding.meeting.CreateMeeting">
<accessControl>
<meetingPassword>1q2w3e4r5t</meetingPassword>
</accessControl>
<metaData>
<confName>VoIP/TollFree Test</confName>
</metaData>
<enableOptions>
<voip>TRUE</voip>
</enableOptions>
<schedule>
<startDate>11/28/2012 10:00:00</startDate>
</schedule>
<telephony>
<telephonySupport>CALLIN</telephonySupport>
<tollFree>TRUE</tollFree>
</telephony>
</bodyContent>
</body>
</serv:message>
 
If you are able to provide additional information on what problem you are experiencing (including the WebEx site and WebEx user's first/last name so I can check the account) that would be much appreciated.
 
Regards,
 
Jayde
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