Usage Reporting

RE: API Lag Time

2013-05-29T22:08:07Z

Hi T.J., Reports through APIs should be available approximately the same time as reports on your WebEx site. While generally it is available within a few hours, it can potentially take 24-48 hours after the completion of a meeting for data to be propagated. You can set it to pull after 24 hours if you want to be safe. Otherwise you can retry in 24 hours if the intial query returns no records for your session. Regards, Jayde Moors WebEx API Developer Services

API Lag Time

2013-05-29T15:17:01Z

I've noticed that when trying to query an event for attendance, I've had to wait a while before the data can be seen via the API. Just to be safe, I usually wait a day before querying, because I'm not quite sure how long it actually takes to show up How long does it take after a webinar ends before I can query the data via the API? Thanks!

RE: [WebEx XML API] Delete one meeting usage history by confID

2013-02-08T18:10:51Z

It is not possible to delete history data, although you can choose which data to ignore when parsing. The history commands also support filtering options when requesting data, including date range, conf id, session Key, etc, that will result in a smaller data set being returned.

RE: Force to generate the usage report of a meeting

2013-02-08T18:08:52Z

While some preliminary data may be available immediately following a session, reports are generally not available until 24-48 hours after a session completes. API reporting data comes from the same system as the reports you can download directly from the site and are available at the same time. If there is a significant delay in the availability of reports, the technical support team should be contacted to begin investigation.

[WebEx XML API] Delete one meeting usage history by confID

2013-02-08T14:55:11Z

I use the WebEx XML API to create Meeting Center, and get the meeting history. I started a meeting several times, and I get multiple meeting usage histories for the same meeting. Is it possible to delete one meeting usage history without deleting the meeting itself and other meeting usage histories. I believe that each historic meeting has a unique identifier, confID, but I haven't found how to delete a meeting usage history using this identifier, such an operation is called DelMeetingUsageHistory Could you help me ?

Force to generate the usage report of a meeting

2013-02-08T08:21:59Z

I use the WebEx XML API to create Meeting Center, and when the meeting is ended, I want to get the meeting history. In the reference guide ([url=http://developer.cisco.com/documents/4733862/4736722/xml_api_5+9.pdf]http://developer.cisco.com/documents/4733862/4736722/xml_api_5+9.pdf[/url]), I use the Service History (Chapter 10), and I use operations "LstmeetingusageHistory" and "LstmeetingattendeeHistory". Unfortunately, I cannot obtain the Meeting history immediately after the meeting is over. I have to wait some time (I do not know how long) before history is available. I have 2 questions: When a meeting ends, after how long is it possible to recover the history of the meeting? Is it possible to force the generation of history in order to recover faster?

WebEX API related Questions

2013-01-10T23:48:13Z

We are looking for a WebEx API that can provide the following features. Is there an API available for this? Could anyone provide necessary information to implement this feature for WebEx? If there is no API, could you provide information on how to go about developing this API? Thanks. 1. Get a detailed report of all the meeting recordings for clients including the size of the recordings? 2. Feature to warn users with notifications as they are approaching their maximum storage limit 3. Provide aging report for all recordings in the system as well as automatic deletion of recording after specific days 4. Warn users as they are approaching recording deletion date 5. Automate changing of recordings ownership

Unsubscribing from Cisco Developer Community Forums

2012-09-18T17:53:41Z

When I go to "subscriptions" it shows that I am not subscribed from anything. However, I receive new emails whenever somebody posts in these forums. And nor could I find anything in the account settings to disable this. Since [b]there is no unsubscribe link in the emails[/b] I receive, and since I can't find anywhere on this website to unsubscribe, I am left to filter everything from cdicuser@developer.cisco.com to spam.

GetFeedbackInfo Not Returning Results

2012-07-27T19:08:40Z

I am trying to pull survey information from out past WebEx Events. I pass in the conf ID, and see all of the users returned back, but all of the survey info is simply blank. When I run an attendance report, I can see the survey results in the exported CSV file. The snippet of the XML is as follows:

[color=#a31515][/color]

[color=#a31515][/color]
[color=#a31515]header information left out
[/color]
[color=#a31515]270721440[/color]
[color=#a31515][/color]
  [color=#a31515][/color]
[color=#a31515][/color]

All other functions for this meeting are working properly, including GetEvent, LsteventattendeeHistory, etc.

I have tried other past events as well, and none of them seem to be returning the info.

Please help.

Thanks

Eric

RE: How to use XML API LstsummaryEvent

2012-05-16T17:56:36Z

The user ${webExID} had not been granted access to any of the existing Events by the Site Admin for ${siteName}. Once that was done, the request returned plenty of Events.

How to use XML API LstsummaryEvent

2012-05-16T15:34:52Z

If I login to https://${siteName}.webex.com/ as the user ${webExID}, I can see many Events, past and future. However, when I submit the following request to https://${siteName}.webex.com/WBXService/XMLService:

${webExID} XXXXX ${siteName}

1 10 HOSTWEBEXID ASC 05/22/2012 00:00:00 7 I get the response: FAILURESorry, no record foundPRIMARY000015 What am I missing?

RE: LstmeetingattendeeHistory - No Record Found

2012-03-02T02:42:08Z

I figured it out: 1) Use LsteventattendeeHistory 2) set to Event ID BAM! Got records back.

LstmeetingattendeeHistory - No Record Found

2012-03-02T02:33:08Z

I'm trying to get meeting attendees using LstmeetingattendeeHistory. Questions: 1) How can I specify a event id? Or do I have to use conference ID 2) What is the difference between confID, and meetingKey? 3) Do I need to be using a special partnerID? 4) Here is my xml: -----------------------------------------------------

username password sitename partnerid

valid eventid, or confid ----------------------------------------------------- I keep getting back FAILURE Sorry, no record found

RE: Getting Training Center Reportes using API

2012-02-10T18:56:45Z

Hi Umesh, Look up the command LsttrainingattendeeHistory. The history commands will have usage and attendee usage data.

Getting Training Center Reportes using API

2012-02-10T09:53:49Z

Hi, We have following requirement from customer related to WebEx Traning Center- - [b]Scheduling a training into WebEx training Center[/b] - For this we know the APIs. Mainly we need to fetch details from customer CRM and push into webex Training Center - [b]Getting reports about the who have atteded particullar training and for how much duration. Also wehn attendee joined nd left the training -[/b] Mainly getting the data from webex and need to push into CRM I can see in latest document that [b][color=#ff0000]LstTrainingSession (Deprecated) [/color][/b]has been removed now. Do we have any other API or mechanism to get training reports data. Regards, Umesh

RE: LsteventattendeeHistory is not getting attendees

2011-10-14T09:58:29Z

Reply from WebEx that i got that might explain things Reporting is actually disabled by default on development sites, although it can be enabled via a change request. Reporting is active on your production site, however, so you could test the history commands in production in the meantime. History data is archival and will not be completely up to date right away, while some preliminary data is available soon after an event ends, billing quality data could take as long as 48 hours to fully populate. XML history data is available at the same time the site admin report for the same data is available.

RE: LsteventattendeeHistory is not getting attendees

2011-10-13T15:05:13Z

I am experiencing he same issue. Anyone know if the history functionality works in the development sites?

RE: LstMeetingAttendee - Individual Attendee Duration?

2011-05-26T16:08:32Z

Replacing

RE: LstMeetingAttendee - Individual Attendee Duration?

2011-05-25T17:47:42Z

The following XML API work fine for me createMeeting, lstSummaryMeeting, deleteMeeting, etc, but [b]lstmeetingattendeeHistory[/b] gives me the following response. Could you explain why this could happen. Thanks. Request:

user pass 0 site 0

Response: FAILURE[b]validation: unable to instantiate com.webex.xmlapi.service.binding.LstmeetingattendeeHistory; java.lang.ClassNotFoundException: com.webex.xmlapi.service.binding.LstmeetingattendeeHistory[/b]PRIMARY999999

RE: LsteventattendeeHistory suddenly started returning no results

2011-03-16T18:26:09Z

just noticed that original thread had MS Word corrupted data in it. Edited original post to show the correct text