HI All
I am tring to open a support session using XML API,
I using the XML request CreateSupportSession to open a new support session
"
<?xml version="1.0" encoding="ISO-8859-1"?>
<serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:serv="http://www.webex.com/schemas/2002/06/service"
xsi:schemaLocation="http://www.webex.com/schemas/2002/06/service
http://www.webex.com/schemas/2002/06/service/service.xsd">
<header>
<securityContext>
<webExID>hostid</webExID>
<password>hostpassword</password>
<siteID>0000</siteID>
<partnerID>9999</partnerID>
<email>johnsmith@xyz.com</email>
</securityContext>
</header>
<body>
<bodyContent
xsi:type="java:com.webex.service.binding.supportsession.CreateSupportSession
">
<metaData>...
"
I get a success respons with session key but for some reason the Webex application ( that appear when I regular open support session from Web ) didnt appear,
I would like to use the XML API to open a new support session and also that the regular webex application would appear.
What did I do worng.
Please help.,
