Connect to the Kinetic gateway console

The gateway console port is used for troubleshooting purposes.

Requirements:

  • Mini USB cable
  • UART Serial drivers for USB
  • Serial application such as PuTTY, screen, etc.
  • Required baud rates:
    • IR807, IR809, IR829: 9600 baud rate
    • IR1101: 115200 baud rate
    • IR1101 in rommon mode: 9600 baud rate

Connect to the console port

  1. Connect the Mini USB cable to the console port of the gateway.
  2. Launch your serial application.
    • If the gateway is a Kinetic gateway, you will see a banner that confirms the gateway is a Kinetic gateway.
    • If the gateway is a standard Cisco gateway or a Kinetic RMA gateway, then login will use cisco standard credentials.
  3. Enter a username and password. See below for credential information.

If the gateway is currently NOT claimed in Kinetic

GW Login Password More Information
operator operator Will be presented with a diagnostic menu. Useful for customers who are not familiar with IOS CLI command.
admin C!sc0123 Enable privileges
AP Login Password More Information
admin C!sc0123 Will be presented with a diagnostic menu. Useful for customers who are not familiar with IOS CLI command
none Cisco Enable privileges

If the gateway is currently claimed in Kinetic

GW Login Password More Information
operator Random __Kinetic Portal → Gateway → Gateways. Click the gateway name and scroll down to "Diagnostics Console Password"
admin Random Contact Kinetic support to obtain the password. Go to Help → Contact Us → General Help and provide the serial number.
AP Login Password More Information
admin Random Password will be the same as the random gateway password.
none Cisco Enable privileges

Examples

Credentials:

Cisco Kinetic Gateway v1.91

User Access Verification

Username: admin

Password:

IR800#

Connect to the AP in the IR829:

    IR829_FTX2007800N#service-module wlan-ap 0 session

    Trying 55.55.55.55, 2004 ... Open

    Connecting to AP console, enter Ctrl-^ followed by x,

    then "disconnect" to return to router prompt

    Cisco Kinetic Gateway v1.91

    User Access Verification

    Username: admin

    Password:

    [Hit enter]

    ap>en

    Password:

    ap#