Resources
Refer to the following resources for support and additional information.
Submit a support request
Open the Cisco GMM admin portal in a web browser.
For example, go to (https://us.ciscokinetic.io/) or (https://eu.ciscokinetic.io/).
Click Support in the upper right corner.
Enter your name, email address and support request.
Click Send.
Additional support resources
- Email support at ciscokinetic.io-support@cisco.com
- Open the Cisco support home page
Request an account
Go to Cisco GMM and click Contact Us to request a new account.
How-to guides
Use the guides from Cisco DevNet developer support for answers to specific "How do I...? questions.
Community
Ask questions and find answers from GMM users, developers and partners in the Cisco GMM Community.
WebEx teams
Use the WebEx team to ask Cisco IoT questions and communicate with other GMM users.
Training tutorials
Perform basic tasks with the interactive Learning Lab tutorials.
EFM documentation
See the additional Cisco Edge Fog Fabric Module documentation for:
- Installation and configuration guides
- Release notes
- Licensing information
- Software downloads
Glossary
Refer to the Glossary for definitions of terms used in Cisco GMM.