Enable GPS
GPS must be enabled in the template associated with the gateway.
Notes
- GPS data is not displayed if the gateway does not have GPS enabled, or is stationary for the selected hour.
- Signal strength (RSSI) information is also displayed for the gateway, if available.
- GPS History can also be viewed in the Dashboard or Tools > GPS History.
More information
View status on a map
Select a gateway in the Dashboard map to view the device location, status, and other details
- Click the Dashboard tab to view a summary of gateway status.
- Click the map to view the gateway locations on a map.
- Click a gateway icon on the map, or select it from the menu in the top right.
- Click
GPS history to view the path of a gateway over time.

View gateway location history
You can view the location of a gateway over time.
By default, data is displayed for the past 24 hours in 1 hour increments.
You can also display information for a specific gateway on a specific day (over the past 30 days)
Go to Dashboard.
Select a gateway on the map.
Click GPS history.
In the "Track for" menu, select a gateway.
Select a date from the past 30 days.
Data is displayed for the past 24 hours in 1 hour increments.
(Optional) Select an hour to display data for that hour only.
Use the slider under the map to view the gateway location on the map for a specific time.

Create a Geo Fence
A Geo Fence allows you to track when a gateway enters or leaves a geographic location. For example, a gateway installed in a truck can send an alert when the truck is within a mile of the shipping dock, or leaves that same area.
To create a Geo Fence:
Go to Tools > Geo Fence.
Click Add Geofence
Enter the geofence settings and click Save.
(Optional) Create an alert.
Leave the alert fields blank if you do not want to create an alert. You can create or modify alerts later under Tools > Alerts.
- Enter an alert name.
- Select In and/or Out to send an alert when the gateway enters or leaves the geo fence.
- Select an alert delivery, such as Email, and enter a valid address.
- Click Continue.
Setting |
Description |
Name |
Enter a meaningful name. |
Address |
Enter the address that will be the center of the geo fence. |
Label |
Select a color for the geo fence to differentiate it from other geo fences.
For example, two geo fences close or overlapping on a map can be displayed in different colors. |
Description |
Describe the purpose of the fence. |
Gateways |
(optional) Click the entry field to select a group of gateways or search for a gateway. Click + to expand a group name and select a specific device.
You can also create a geo fence without gateways and add them later. |
Radius (miles) |
Enter the radius, in miles, from the address to the circumference. For example, enter 10 to create a geo fence that is 10 miles in all directions from the address. The smallest radius is 0.1 miles (500 feet) |
Geo fence map |
Click the icon to display or hide the map and modify the fence.
Use the map tools to:
Zoom in or out (or use Ctrl+scroll)
Move the map.
Draw a new geo fence.
Click and drag to center dot to move the fence on the map.
Click and drag the edge of the fence to resize the radius. |

GPS troubleshooting
If the GPS history does not show data:
- Verify that GPS is enabled on the gateway. Go to Gateways, click the device name and select the Current config tab.
- If GPS is not enabled, verify that the template associated with the gateway has GPS enabled.
- Change the gateway template to one that has GPS enabled, if necessary.
- Verify that the correct GPS antennas are attached to the gateway.