Support For Catalyst Switch Specific Issues
For any Catalyst swich related issues like below, EN TAC team can be contacted for the support.
- Image upgrade of the Catalyst switch.
- Any crash of the Catalyst switch.
- Configuration related issues on the Catalyst switch.
- Traffic issues/packet drop issues till the traffic reaches the AppGig interface i.e. till the traffic reaches the ASAc.
- Onboarding of the Catalyst switch on DNAC.
Support For ASAc Specific Issues
For any ASAc specific issues like below, SBG ASAc TAC team can be contacted for the support.
- ASAc installation
- Packet drop or Traffic issues specific to the ASAc i.e. Any traffic issues inside the ASAc after the Appgig interface.
- ASAc crash
- ASAc upgrade
- ASAc configuration through DNAC
- ASAc configuration through ASDM
- ASAc configuration through CDO
Break/Fix
For any assistance, create a Cisco Technical Assistance Center (TAC) case via Cisco Support Case Manager. For more information visit the TAC website for support.
One-on-One Consulting
For one-on-one consulting, contact a Cisco Developer Partner or your Cisco Sales Team for professional service options.