Support For Catalyst Switch Specific Issues

For any Catalyst swich related issues like below, EN TAC team can be contacted for the support.

• Image upgrade of the Catalyst switch.
• Any crash of the Catalyst switch.
• Configuration related issues on the Catalyst switch.
• Traffic issues/packet drop issues till the traffic reaches the AppGig interface i.e. till the traffic reaches the ASAc.
• Onboarding of the Catalyst switch on DNAC.

Support For ASAc Specific Issues

For any ASAc specific issues like below, SBG ASAc TAC team can be contacted for the support.

• ASAc installation
• Packet drop or Traffic issues specific to the ASAc i.e. Any traffic issues inside the ASAc after the Appgig interface.
• ASAc crash
• ASAc upgrade
• ASAc configuration through DNAC
• ASAc configuration through ASDM
• ASAc configuration through CDO

Break/Fix

For any assistance, create a Cisco Technical Assistance Center (TAC) case via Cisco Support Case Manager. For more information visit the TAC website for support.

One-on-One Consulting

For one-on-one consulting, contact a Cisco Developer Partner or your Cisco Sales Team for professional service options.