Cisco CMX offers various support channels as listed below:

API Updates

For the most recent news and announcements of the Cisco CMX API, please visit the Cisco CMX API Community and Cisco Spaces Community. This is your primary source for official updates and any important information regarding the Cisco CMX API. For detailed technical changes, refer to the API Changelog.

Knowledge Base

For a selection of informative articles, browse the Cisco CMX API Knowledge Base. It serves as a good starting place to see if your question has been addressed.

Community

Join the Cisco CMX API Community and Cisco Spaces Community to engage in discussions with fellow developers. This is the place to share your experiences, ask for advice on best practices, and participate in ongoing conversations. Keep an eye out for additional announcements and community insights shared here.

Technical Assistance

If you need technical support, open case support tickets by writing to cisco-spaces-support@external.cisco.com.

If the API is not working as expected, create a Cisco Technical Assistance Center (TAC) case via Cisco Support Case Manager.

To contact TAC, use the following options:

• Cisco Support Case Manager
• Cisco Worldwide Support Contacts
• Webex: tac.connect@webex.bot
• First Time? Start here

Consulting

For one-on-one consulting, contact a Cisco Developer Partner or your Cisco Sales Team for professional service options.