Create Ticket - Security Cloud Control Firewall Manager API Documentation

{"type":"api","title":"Create Ticket","meta":{"id":"/apps/pubhub/media/cdo-api-documentation/ee9bdf946673e45c4f256a22e0a754e29a9b2098/54f4ba30-7fe2-3433-bbd5-a4d458aee37e","info":{"title":"Cisco Cloud-delivered Firewall Management Center (cdFMC) API","version":"1.15.0","description":"Use the documentation to explore the endpoints the cdFMC has to offer","contact":{"name":"Cisco Firepower TAC","email":"ngfw-support@cisco.com"}},"tags":[{"name":"Analysis"},{"name":"Audit"},{"name":"Backup"},{"name":"Change Management"},{"name":"Chassis"},{"name":"Deployment"},{"name":"Device Clusters"},{"name":"Device Groups"},{"name":"Device HA Pairs"},{"name":"Devices"},{"name":"Health"},{"name":"Integration"},{"name":"Intelligence"},{"name":"License"},{"name":"Network Map"},{"name":"Object"},{"name":"Policy"},{"name":"Policy Assignments"},{"name":"Search"},{"name":"Status"},{"name":"System Configuration"},{"name":"System Information"},{"name":"Templates"},{"name":"Troubleshoot"},{"name":"Updates"},{"name":"Users"}],"openapi":"3.0.1","servers":[{"url":"https://api.us.security.cisco.com/firewall","description":"US"},{"url":"https://api.eu.security.cisco.com/firewall","description":"EU"},{"url":"https://api.apj.security.cisco.com/firewall","description":"APJ"},{"url":"https://api.au.security.cisco.com/firewall","description":"AUS"},{"url":"https://api.in.security.cisco.com/firewall","description":"IN"},{"url":"https://api.int.security.cisco.com/firewall","description":"Staging"},{"url":"https://scale.manage.security.cisco.com/api/rest","description":"Scale"},{"url":"https://ci.manage.security.cisco.com/api/rest","description":"CI"},{"url":"https://manage.stg.secure.cisco/api/rest","description":"Stgf9"}],"securitySchemes":{"bearerAuth":{"bearerFormat":"JWT","scheme":"bearer","type":"http"}}},"spec":{"deprecated":false,"description":"**Create a change management ticket. _Check the response section for applicable examples (if any)._**","operationId":"createTicket","parameters":[{"name":"domainUUID","description":"Domain UUID","in":"path","required":true,"schema":{"type":"string"},"$$ref":"#/components/parameters/domainUUID"}],"requestBody":{"content":{"application/json":{"examples":{"Example 1 : POST /api/fmc_config/v1/domain/GlobalDomainUUID/changemanagement/tickets ( POST to create Ticket with assign to different user )":{"value":{"assignedTo":"user1","description":"Ticket1","name":"Ticket1","status":"NEW"}},"Example 2 : POST /api/fmc_config/v1/domain/GlobalDomainUUID/changemanagement/tickets ( POST to create Ticket without assignedTo )":{"value":{"description":"Ticket1","name":"Ticket1","status":"NEW"}}},"schema":{"type":"object","description":"Contains the change management ticket data.","properties":{"assignedTo":{"description":"Owner of the ticket","type":"string"},"description":{"type":"string"},"id":{"description":"Unique identifier representing response object","type":"string"},"links":{"type":"object","description":"This defines the self referencing links for the given resource.","properties":{"parent":{"description":"Full resource URL path to reference the parent (if any) for this resource.","type":"string"},"self":{"description":"Full resource URL path to reference this particular resource.","type":"string"}},"$$ref":"#/components/schemas/ILinks"},"metadata":{"description":"Contains the metadata properties of the ticket.","type":"object","properties":{"domain":{"type":"object","properties":{"id":{"type":"string"},"links":{"type":"object","description":"This defines the self referencing links for the given resource.","properties":{"parent":{"description":"Full resource URL path to reference the parent (if any) for this resource.","type":"string"},"self":{"description":"Full resource URL path to reference this particular resource.","type":"string"}},"$$ref":"#/components/schemas/ILinks"},"name":{"type":"string"},"type":{"type":"string"}},"$$ref":"#/components/schemas/IDomain"},"isLocked":{"type":"boolean"},"lastUser":{"type":"object","properties":{"id":{"type":"string"},"links":{"type":"object","description":"This defines the self referencing links for the given resource.","properties":{"parent":{"description":"Full resource URL path to reference the parent (if any) for this resource.","type":"string"},"self":{"description":"Full resource URL path to reference this particular resource.","type":"string"}},"$$ref":"#/components/schemas/ILinks"},"name":{"type":"string"},"type":{"type":"string"}},"$$ref":"#/components/schemas/IMetadataUser"},"matches":{"items":{"type":"string"},"type":"array"},"readOnly":{"type":"object","properties":{"reason":{"enum":["RBAC","SYSTEM","DOMAIN"],"type":"string"},"state":{"type":"boolean"}},"$$ref":"#/components/schemas/IReadonly"},"timestamp":{"format":"int32","type":"integer"}},"$$ref":"#/components/schemas/IMetadata"},"name":{"description":"User-provided name of the ticket.","type":"string"},"stateChangeDescription":{"type":"string"},"status":{"description":"Ticket status. Possible values are NEW, IN_PROGRESS, PENDING_APPROVAL, APPROVED, REJECTED, DISCARD.","enum":["PENDING_APPROVAL","NEW","APPROVED","DISCARD","IN_PROGRESS","TAKEOVER_TICKET","ON_HOLD","REJECTED"],"type":"string"},"ticketHistory":{"description":"Contains history of the change management ticket.","items":{"type":"object","description":"Contains history of the change management ticket.","properties":{"comment":{"type":"string"},"state":{"description":"State of Ticket.","enum":["PENDING_APPROVAL","NEW","APPROVED","DISCARD","IN_PROGRESS","TAKEOVER_TICKET","ON_HOLD","REJECTED"],"type":"string"},"time":{"description":"The date and time at which the state change occurred.","type":"string"},"user":{"description":"User who initiated state change.","type":"string"}},"$$ref":"#/components/schemas/ITicketHistory"},"type":"array"},"type":{"description":"Type associated with resource: Ticket","type":"string"},"uuid":{"type":"string"},"version":{"type":"string"}},"$$ref":"#/components/schemas/Ticket"}}},"description":"Payload representing Tickets.","required":true},"responses":{"201":{"content":{"application/json":{"examples":{"Example 1 : POST /api/fmc_config/v1/domain/GlobalDomainUUID/changemanagement/tickets ( POST to create Ticket with assign to different user )":{"value":{"assignedTo":"user1","description":"Ticket1","id":"0050568A-1CA8-0ed3-0000-025769803883","links":{"self":"https://u32c01p10-vrouter.cisco.com:29059/api/fmc_config/v1/domain/{domainUUID}/changemanagement/tickets"},"metadata":{"creator":"admin","lastUpdateTime":"2022-09-23T15:47Z"},"name":"Ticket1","status":"NEW","type":"Ticket"}},"Example 2 : POST /api/fmc_config/v1/domain/GlobalDomainUUID/changemanagement/tickets ( POST to create Ticket without assignedTo )":{"value":{"assignedTo":"admin","description":"Ticket1","id":"0050568A-1CA8-0ed3-0000-025769803883","links":{"self":"https://u32c01p10-vrouter.cisco.com:29059/api/fmc_config/v1/domain/{domainUUID}/changemanagement/tickets"},"metadata":{"creator":"admin","lastUpdateTime":"2022-09-23T15:47Z"},"name":"Ticket1","status":"NEW","type":"Ticket"}}},"schema":{"type":"object","description":"Contains the change management ticket data.","properties":{"assignedTo":{"description":"Owner of the ticket","type":"string"},"description":{"type":"string"},"id":{"description":"Unique identifier representing response object","type":"string"},"links":{"type":"object","description":"This defines the self referencing links for the given resource.","properties":{"parent":{"description":"Full resource URL path to reference the parent (if any) for this resource.","type":"string"},"self":{"description":"Full resource URL path to reference this particular resource.","type":"string"}},"$$ref":"#/components/schemas/ILinks"},"metadata":{"description":"Contains the metadata properties of the ticket.","type":"object","properties":{"domain":{"type":"object","properties":{"id":{"type":"string"},"links":{"type":"object","description":"This defines the self referencing links for the given resource.","properties":{"parent":{"description":"Full resource URL path to reference the parent (if any) for this resource.","type":"string"},"self":{"description":"Full resource URL path to reference this particular resource.","type":"string"}},"$$ref":"#/components/schemas/ILinks"},"name":{"type":"string"},"type":{"type":"string"}},"$$ref":"#/components/schemas/IDomain"},"isLocked":{"type":"boolean"},"lastUser":{"type":"object","properties":{"id":{"type":"string"},"links":{"type":"object","description":"This defines the self referencing links for the given resource.","properties":{"parent":{"description":"Full resource URL path to reference the parent (if any) for this resource.","type":"string"},"self":{"description":"Full resource URL path to reference this particular resource.","type":"string"}},"$$ref":"#/components/schemas/ILinks"},"name":{"type":"string"},"type":{"type":"string"}},"$$ref":"#/components/schemas/IMetadataUser"},"matches":{"items":{"type":"string"},"type":"array"},"readOnly":{"type":"object","properties":{"reason":{"enum":["RBAC","SYSTEM","DOMAIN"],"type":"string"},"state":{"type":"boolean"}},"$$ref":"#/components/schemas/IReadonly"},"timestamp":{"format":"int32","type":"integer"}},"$$ref":"#/components/schemas/IMetadata"},"name":{"description":"User-provided name of the ticket.","type":"string"},"stateChangeDescription":{"type":"string"},"status":{"description":"Ticket status. Possible values are NEW, IN_PROGRESS, PENDING_APPROVAL, APPROVED, REJECTED, DISCARD.","enum":["PENDING_APPROVAL","NEW","APPROVED","DISCARD","IN_PROGRESS","TAKEOVER_TICKET","ON_HOLD","REJECTED"],"type":"string"},"ticketHistory":{"description":"Contains history of the change management ticket.","items":{"type":"object","description":"Contains history of the change management ticket.","properties":{"comment":{"type":"string"},"state":{"description":"State of Ticket.","enum":["PENDING_APPROVAL","NEW","APPROVED","DISCARD","IN_PROGRESS","TAKEOVER_TICKET","ON_HOLD","REJECTED"],"type":"string"},"time":{"description":"The date and time at which the state change occurred.","type":"string"},"user":{"description":"User who initiated state change.","type":"string"}},"$$ref":"#/components/schemas/ITicketHistory"},"type":"array"},"type":{"description":"Type associated with resource: Ticket","type":"string"},"uuid":{"type":"string"},"version":{"type":"string"}},"$$ref":"#/components/schemas/Ticket"}}},"description":"Created"},"default":{"content":{"application/json":{"schema":{"type":"object","properties":{"category":{"description":"Describes the category of the error thrown.","enum":["FRAMEWORK","OTHER","VALIDATION"],"type":"string"},"messages":{"description":"List of error messages which the response has.","items":{"type":"object","properties":{"bulkPayloadIndex":{"description":"More details about the error.","type":"string"},"code":{"description":"More details about the error.","type":"string"},"description":{"description":"More details about the error.","type":"string"},"details":{"description":"More details about the error.","type":"string"},"errorCode":{"description":"More details about the error.","type":"string"},"location":{"description":"More details about the error.","type":"string"},"severity":{"description":"Specifies the Highest level severity among all the error messages.","enum":["ERROR","WARN"],"type":"string"}},"$$ref":"#/components/schemas/ErrorMessagesContainer"},"type":"array"},"severity":{"description":"Specifies the Highest level severity among all the error messages.","enum":["ERROR","WARN"],"type":"string"}},"$$ref":"#/components/schemas/ErrorResponse"}}},"description":"Error"}},"tags":["Change Management"],"__originalOperationId":"createTicket","method":"post","path":"/v1/cdfmc/api/fmc_config/v1/domain/{domainUUID}/changemanagement/tickets"}}