Developer Support

If you need technical support, choose from the options below.

Consulting/Best Practices

Use the DevNet Community for general best practices, help, tips, or examples using Cisco APIs. Free to any DevNet member, log in and post your questions in the Network Security forum using the Cisco Security Cloud Control label.

Issues

If you identify issues with the Security Cloud Control API, you can contact the Cisco Technical Assistance Center (TAC) for support. First time? Start here.

• Internet: https://mycase.cloudapps.cisco.com/
• Worldwide Support Contacts: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
• Webex: tac.connect@webex.bot

Automation Tools

Issues with our automation tools are tracked on GitHub. Please report bugs and feature requests there rather than through TAC, so that they reach the maintainers directly:

• CLI, Ansible collection, and agent plugin
• Terraform Provider

Enhancement Requests

Please file enhancement requests in the Network Security forum using the Cisco Security Cloud Control label.

For our automation tools, open an enhancement request on the relevant GitHub repository listed above.

One-on-one Consulting

For one-on-one consulting, contact a Cisco Developer Partner or your Cisco Sales Team for professional service options.