Accept Step

Use the Accept step to accept a particular contact. A contact can be a telephone call, an e-mail message, or an HTTP request.

Accept Customizer Window

After the Start step, the Accept step is normally the first step in a Cisco script, triggered by an incoming contact.

If the contact is a call, the caller hears ringing until the script reaches this step. If the contact is an HTTP request or an e-mail message, this step has no effect.

The following table describes the property of the Accept customizer window.

Property

Description

Contact

Contact variable.

Default is Triggering Contact (whichever contact triggers the execution of the script).