Bubble Style Data Structure

titleText

string

minOccurs = 1

maxOccurs = 1

minLength = 1

maxLength = 24

Text displayed on the chat web form and chat bubble.

titleTextColor

colorCodeHex

minOccurs = 1

maxOccurs = 1

Regex = #[A-Fa-f0-9]{6}

Color of the title text.

buttonText

string

minOccurs = 1

maxOccurs = 1

minLength = 1

maxLength = 15

Text displayed on the button of the chat web form.

buttonTextColor

colorCodeHex

minOccurs = 1

maxOccurs = 1

Regex = #[A-Fa-f0-9]{6}

Color of the text displayed on the button.

buttonBackgroundColor

colorCodeHex

minOccurs = 1

maxOccurs = 1

Regex = #[A-Fa-f0-9]{6}

Color of the button.

problemStmtCaption

string

minOccurs = 0

maxOccurs = 1

minLength = 1

maxLength = 30

Default = Choose a problem statement

Label that asks the user to choose a problem statement.

ratingEnabled

boolean

minOccurs = 0

maxOccurs = 1

nillable = false

Default = false

Whether post-chat rating is available for the chat.

afterResumeNewChatMsg

string

minOccurs = 0

maxOccurs = 1

minLength = 1

maxLength = 15

Message displayed on the chat window to seperate new messages from old ones when the customer resumes chat after a break.

agentMessageTextColor

colorCodeHex

minOccurs = 1

maxOccurs = 1

Regex = #[A-Fa-f0-9]{6}

Color of the agent message text

agentMessageBackgroundColor

colorCodeHex

minOccurs = 1

maxOccurs = 1

Regex = #[A-Fa-f0-9]{6}

Background color of the agent message in the chat window.

fontType

string

minOccurs = 1

maxOccurs = 1

maxLength = 30

Font family used for the text in the chat web form and chat window.