CALL_ESTABLISHED_EVENT
The answering of a call on an IP phone on Unified CCX creates a new call connection and generates a CALL_ESTABLISHED_EVENT message to the client. This is defined in the following tables.
The CallID identifies the call, and the ConnectionDeviceType and ConnectionDeviceID uniquely identify the new call connection that was created. When more than one call with the same CallID value exists, the connection being created by this CALL_ESTABLISHED_EVENT shall apply to the call that does not yet have a destination connection established.
|
Fixed Field name |
Value |
Data type |
Byte size |
|---|---|---|---|
|
reserved |
This value is set to 0. |
UINT |
4 |
|
reserved |
This value is set to 1. |
UINT |
4 |
|
reserved |
This value is set to 21. |
USHORT |
2 |
|
ConnectionDeviceType |
The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values. |
USHORT |
2 |
|
CallID |
The Call ID value assigned to this call by Unified CCX. |
UINT |
4 |
|
reserved |
This value is set to 0xffff. |
USHORT |
2 |
|
lineType (Version 14 and later) |
The type of line that helps to identify a business call or a non-business call. This value is set to 3 for a business call and 10 for a non-business call. |
USHORT |
2 |
|
ApplicationID |
The Application ID of the call. |
UINT |
4 |
|
reserved |
This value is set to 0xffffffff. |
UINT |
4 |
|
CSQID |
The Contact Service Queue ID of the call. |
UINT |
4 |
|
reserved |
This value is set to 0xffffffff. |
UINT |
4 |
|
reserved |
This value is set to 0. |
USHORT |
2 |
|
AnsweringDeviceType |
Indicates the type of the device ID supplied in the AnsweringDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
CallingDeviceType |
Indicates the device ID type supplied in the CallingDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
CalledDeviceType |
Indicates the device ID type supplied in the CallingDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
LastRedirectDeviceType |
Indicates the type of the device ID supplied in the LastRedirectDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
LocalConnectionState |
The local end state of the connection. For more information, see LocalConnectionState (LCS) Values. |
USHORT |
2 |
|
EventCause |
Indicates a reason or explanation for the event occurrence. See Call EventCause (CEC) Values. |
USHORT |
2 |
|
Floating part Field name |
Value |
Data type |
Maximum size |
|---|---|---|---|
|
ConnectionDeviceID[25] (required) |
The ID of the connection between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
AnsweringDeviceID[30] (required) |
The device ID of the device that answered the call. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
CallingDeviceID[27](optional) |
The device ID of the calling device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
CalledDeviceID[28](required) |
The device ID of the originally called device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
LastRedirectDeviceID[29] (optional) |
The device ID of the previously alerted device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |