CALL_FAILED_EVENT

A CALL_FAILED_EVENT message, defined in the following tables, can be sent to the client when a call cannot be completed.

CALL_FAILED_EVENT Fixed Part Message Body Format

Fixed part

Field name

Value

Data type

Byte size

reserved

This value is set to 0.

UINT

4

reserved

This value is set to 1.

UINT

4

reserved

This value is set to 21.

USHORT

2

ConnectionDeviceType

The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values.

USHORT

2

CallID

The Call ID value assigned to this call by Unified CCX.

UINT

4

FailingDeviceType

Indicates the type of the device ID supplied in the FailingDeviceID floating field. See DeviceType Values.

USHORT

2

CalledDeviceType

Indicates the type of the device ID supplied in the CalledDeviceID floating field. See DeviceType Values.

USHORT

2

LocalConnectionState

The local end state of the connection. For more information, see LocalConnectionState (LCS) Values.

USHORT

2

EventCause

Indicates a reason or explanation for the event occurrence. See Call EventCause (CEC) Values.

USHORT

2

CALL_FAILED_EVENT Floating Part Message Body Format

Floating part

Field name

Value

Data type

Maximum size

ConnectionDeviceID[25] (required)

The device ID between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field.

STRING

64

FailingDeviceID[34] (optional)

The device ID of the failing device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field.

STRING

64

CalledDeviceID[28] (optional)

The device ID of the called device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field.

STRING

64