CALL_FAILED_EVENT
A CALL_FAILED_EVENT message, defined in the following tables, can be sent to the client when a call cannot be completed.
Fixed part Field name |
Value |
Data type |
Byte size |
---|---|---|---|
reserved |
This value is set to 0. |
UINT |
4 |
reserved |
This value is set to 1. |
UINT |
4 |
reserved |
This value is set to 21. |
USHORT |
2 |
ConnectionDeviceType |
The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values. |
USHORT |
2 |
CallID |
The Call ID value assigned to this call by Unified CCX. |
UINT |
4 |
FailingDeviceType |
Indicates the type of the device ID supplied in the FailingDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
CalledDeviceType |
Indicates the type of the device ID supplied in the CalledDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
LocalConnectionState |
The local end state of the connection. For more information, see LocalConnectionState (LCS) Values. |
USHORT |
2 |
EventCause |
Indicates a reason or explanation for the event occurrence. See Call EventCause (CEC) Values. |
USHORT |
2 |
Floating part Field name |
Value |
Data type |
Maximum size |
---|---|---|---|
ConnectionDeviceID[25] (required) |
The device ID between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
FailingDeviceID[34] (optional) |
The device ID of the failing device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
CalledDeviceID[28] (optional) |
The device ID of the called device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |