CALL_HELD_EVENT
Placing a call on hold sends to the client a CALL_HELD_EVENT message, defined in the following tables.
|
Fixed part Field name |
Value |
Data type |
Byte size |
|---|---|---|---|
|
reserved |
This value is set to 0. |
UINT |
4 |
|
reserved |
This value is set to 1. |
UINT |
4 |
|
reserved |
This value is set to 21. |
USHORT |
2 |
|
ConnectionDeviceType |
The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values. |
USHORT |
2 |
|
CallID |
The Call ID value assigned to this call by Unified CCX. |
UINT |
4 |
|
HoldingDeviceType |
Indicates the device ID type supplied in the HoldingDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
LocalConnectionState |
The local end state of the connection. For more information, see LocalConnectionState (LCS) Values. |
USHORT |
2 |
|
EventCause |
Indicates a reason or explanation for the event occurrence. See Call EventCause (CEC) Values. |
USHORT |
2 |
|
Floating part Field name |
Value |
Data type |
Maximum size |
|---|---|---|---|
|
ConnectionDeviceID[25] (required) |
The ID of the connection between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
HoldingDeviceID[31] (required) |
The device ID of the device that activated the hold. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |