CALL_ORIGINATED_EVENT
The initiation of a call at any monitored device sends to the client a CALL_ORIGINATED_EVENT, defined in the following tables.
|
Fixed part Field name |
Value |
Data type |
Byte size |
|---|---|---|---|
|
reserved |
This value is set to 0. |
UINT |
4 |
|
reserved |
This value is set to 1. |
UINT |
4 |
|
reserved |
This value is set to 21. |
USHORT |
2 |
|
ConnectionDeviceType |
The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values. |
USHORT |
2 |
|
CallID |
The Call ID value assigned to this call by Unified CCX. |
UINT |
4 |
|
reserved |
This value is set to 0xffff. |
USHORT |
2 |
|
reserved |
This value is set to 3 for a monitored call and 10 for other calls. |
USHORT |
2 |
|
ApplicationID |
The Application ID of the call. |
UINT |
4 |
|
reserved |
This value is set to 0xffffffff. |
UINT |
4 |
|
CSQID |
The Contact Service Queue ID of the call. |
UINT |
4 |
|
reserved |
This value is set to 0xffffffff. |
UINT |
4 |
|
reserved |
This value is set to 0. |
USHORT |
2 |
|
CallingDeviceType |
Indicates the device ID type supplied in the CallingDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
CalledDeviceType |
Indicates the device ID type supplied in the CalledDeviceID floating field. See DeviceType Values. |
USHORT |
2 |
|
LocalConnectionState |
The local end state of the connection. For more information, see LocalConnectionState (LCS) Values. |
USHORT |
2 |
|
EventCause |
Indicates a reason or explanation for the event occurrence. See Call EventCause (CEC) Values. |
USHORT |
2 |
|
Floating part Field name |
Value |
Data type |
Maximum size |
|---|---|---|---|
|
ConnectionDeviceID[25] (required) |
The device ID between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
CallingDeviceID[27] (required) |
The device ID of the calling device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |
|
CalledDeviceID[28] (required) |
The device ID of the called device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field. |
STRING |
64 |