CALL_SERVICE_INITIATED_EVENT

The initiation of telecommunications service ("dial tone") at a device causes a CALL_SERVICE_INITIATED_EVENT message, defined in the following tables, to be sent to the client.

CALL_SERVICE_INITIATED_EVENT Fixed Part Message Body Format
Fixed part Field name	Value	Data type	Byte size
reserved	This value is set to 0.	UINT	4
reserved	This value is set to 1.	UINT	4
reserved	This value is set to 21.	USHORT	2
ConnectionDeviceType	The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values.	USHORT	2
CallID	The Call ID value assigned to this call by Unified CCX.	UINT	4
reserved	This value is set to 0xffff.	USHORT	2
reserved	This value is set to 3.	USHORT	2
ApplicationID	The Application ID of the call.	UINT	4
reserved	This value is set to 0xffffffff.	UINT	4
CSQID	The Contact Service Queue ID of the call.	UINT	4
reserved	This value is set to 0xffffffff.	UINT	4
lineType (Version 14 and later)	The type of line that helps to identify a business call or a non-business call. This value is set to 3 for a business call and 10 for a non-business call.	USHORT	2
CallingDeviceType	Indicates the device ID type supplied in the CallingDeviceID floating field. See DeviceType Values.	USHORT	2
LocalConnectionState	The local end state of the connection. For more information, see LocalConnectionState (LCS) Values.	USHORT	2
EventCause	Indicates a reason or explanation for the event occurrence. See Call EventCause (CEC) Values.	USHORT	2

CALL_SERVICE_INITIATED_EVENT Floating Part Message Body Format
Floating part Field name	Value	Data type	Maximum size
ConnectionDeviceID_[25] (required)	The device ID between the call and the device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field.	STRING	64
CallingDeviceID_[27] (required)	The device ID of the calling device. In CTI Protocol Version 14, the general rules for the Primary.Actual Field Format will apply to this field.	STRING	64