GET

URL:

https://<ServerIP>:<Port>/ccp-webapp/ccp/campaign/<publicId>/results

For more information about <publicId>, see ID Variables.

HTTPS method:

GET

URL parameters:

See Campaign Results URL Parameters.

Example response:

<feed xmlns="http://www.w3.org/2005/Atom"
xmlns:dc="http://purl.org/dc/elements/1.1/"
xmlns:ccp="http://www.cisco.com/ccbu/ccp/xml/socialcontact/1.0/">
         <title>My Chat Campaign
         </title><link rel="self"  
  href="https://[ServerIP]:[Port]/ccp-webapp/ccp/campaign/My_Chat_
  Campaign/results?timestamp=1531413651109"/>
  <link rel="countsince" href="https://[ServerIP]:[Port]
  /ccp-webapp/ccp/campaign/My_Chat_Campaign/count?postId=
  8F5CBBCD10000164000000920A4E5F26"/>
     <subtitle>This feed has been created by Cisco SocialMiner
      </subtitle><id>
  https://[ServerIP]:[Port]/ccp-webapp/ccp/campaign/My_Chat_Campaign</id>
        <updated>2018-07-12T16:40:51Z</updated>
       <dc:date>2018-07-12T16:40:51Z</dc:date>
       <entry>
       <title>Web Chat</title>
       <link rel="alternate" href="https://
  [ServerIP]:[Port]/ccp-webapp/ccp/socialcontact/
  8F5CBBCD10000164000000920A4E5F26"/>
  <link rel="socialcontact" href="https://
  [ServerIP]:[Port]/ccp-webapp/ccp/socialcontact/
  8F5CBBCD10000164000000920A4E5F26"/>
  <author><name>John Doe</name></author><id>
  https://[ServerIP]:[Port]/ccp/socialcontact/
  8F5CBBCD10000164000000920A4E5F26</id>
        <updated>2018-07-12T16:39:36Z</updated>
        <published>2018-07-12T16:39:36Z</published>
        <content type="application/xml">
        <ChatTranscript xmlns="">   
        <id>8F5CBBCD10000164000000920A4E5F26</id>
        <startDate>1531413576639</startDate>
        <endDate>1531413634821</endDate>
        <chatInitiator>John Doe</chatInitiator> 
        <agents><agent><agentName>sjefferson</agentName>
        <nickName>Sandra Jefferson</nickName>
         </agent>  
         </agents>
         <transcript>...
         </transcript>  
         </ChatTranscript>   
         </content>
   <summary type="html">Re-issue tickets
   </summary>
         <dc:creator>John Doe</dc:creator>
         <dc:date>2018-07-12T16:39:36Z</dc:date>
         <ccp:scstatustimestamp>1531413625360</ccp:scstatustimestamp>
         <ccp:scstatus>handled</ccp:scstatus>
         <ccp:scstatusreason>chat_agent_ended</ccp:scstatusreason>
         <ccp:scstatususerid>admin</ccp:scstatususerid>
         <ccp:sourcetype>chat</ccp:sourcetype>
         <ccp:scissoftlocked>false</ccp:scissoftlocked>
   </entry>
   <entry>
   ...
   </entry>
   <entry>
   ...
   </entry>
   </feed>

For more information about the response parameters, see Campaign Results Response Parameters.