CONFIG_BEGIN_EVENT

The CONFIG_BEGIN_EVENT signifies the beginning of configuration data from Unified CCX.

CONFIG_BEGIN_EVENT Fixed Part Message Body Format

Fixed part

Field name

Value

Data type

Byte size

ConfigType

1: Initial Configuration

2: Update

USHORT

2

ConfigurationMask

Bit Mask indicating the type of information included:

0x01: Application Information

0x02: CSQ Information

0x04: Agent Information

0x08: Device Information

0x10: Terminal Information (Version 18 and later)

UINT

4

CONFIG_BEGIN_EVENT Floating Part Message Body Format

Floating part

Field name

Value

Data type

Maximum size

ApplicationConfigKey[177]

The Unified CCX configuration key of the customer (or all customers) for applications (if any).

UNSPEC (8)

8

CSQueueConfigKey[178]

The Unified CCX configuration key of the customer (or all customers) for CSQs (if any).

UNSPEC (8)

8

AgentConfigKey[179]

The Unified CCX configuration key of the customer (or all customers) for agents (if any).

UNSPEC (8)

8

DeviceConfigKey[180]

The Unified CCX configuration key of the customer (or all customers) for device information (if any).

UNSPEC (8)

8