CONFIG_DEVICE_EVENT
The CONFIG_DEVICE_EVENT message is sent by Unified CCX to provide information about a device’s configuration. Unified CCX sends CONFIG_DEVICE_EVENT messages for all route points, agents, and CTI ports.
|
Fixed part Field name |
Value |
Data type |
Byte size |
|---|---|---|---|
|
NumRecords |
The Number of records included in the floating part of this message. The maximum Number of records allowed is 10. |
USHORT |
2 |
|
Floating part Field name |
Value |
Data type |
Maximum size |
|---|---|---|---|
|
RecordType [183] |
0: Add1: Change2: Delete |
USHORT |
2 |
|
reserved [208] (Version 11) |
0 |
UINT |
4 |
|
DeviceField0 [184] |
See Table 3. |
UINT |
4 |
|
DeviceType [195] |
USHORT |
2 | |
|
MaxQueued [129] |
UINT |
4 | |
|
DeviceField1 [193] |
UINT |
4 | |
|
DeviceField2 [11] |
STRING |
129 | |
|
reserved [10] |
Varies. |
STRING |
32 |
|
DeviceField4 [173] |
See Table 3. |
STRING |
16 |
|
Description [134] |
Text description of the entity. |
STRING |
128 |
The Message Floating Field Data for Each Type of Data table specifies the floating data fields in the CONFIG_DEVICE_EVENT message according to the device type. For example:
-
If the CONFIG_DEVICE_EVENT message is for agent data:
-
In that message’s DeviceType field, enter 3.
-
In DeviceField0, enter the AgentID.
-
In DeviceField2, enter the AgentLoginID, and so on.
-
-
If the message is for route points:
-
In the DeviceType field, enter 5.
-
In DeviceField1, enter the CallControlGroupID, and so on.
-
|
Message fields |
For agent data |
For route point data |
For CTI port data |
For call control group data |
|---|---|---|---|---|
|
DeviceType |
3 |
5 |
6 |
7 |
|
DeviceField0 |
AgentRecordID (Unified CCX internal ID for this agent record.) |
CallControlGroupID |
CallControlGroupID |
CallControlGroupID |
|
DeviceField1 |
Not used |
ApplicationID |
Not used |
Not used |
|
DeviceField2 |
LoginID |
RoutePoint |
CTIPortID |
Not used |
|
MaxQueued |
Not used |
SessionLimit |
Not used |
CTIPortCount |
|
DeviceField3 |
Not used |
Not used |
Not used |
Not used |
|
DeviceField4 |
AgentExtension |
Not used |
Not used |
Not used |