Configuring a Client Program on Unified CCX

The Unified CCX CTI server is part of the RmCm subsystem of the Unified CCX system. Therefore, before clients can connect to a Unified CCX CTI server, the RMCM subsystem must be in service.

Unified CCX listens on port 42027 for incoming client connections. You can set this port number in the System Parameters window of the Unified CCX Administration web page. The parameter name for the port number is RmCm TCP Port.