Control Failure (CF) Values

Table 1 lists the Control Failure code values that can appear in the CONTROL_FAILURE_CONF message.

Control Failure Code Values

FailureCode

Description

Value

CF_GENERIC_UNSPECIFIED

An error has occurred that is not one of the following error types.

0

CF_GENERIC_OPERATION

An operation error occurred (no specific details available).

1

CF_REQUEST_INCOMPATIBLE_WITH_OBJECT

The request is not compatible with the object.

2

CF_VALUE_OUT_OF_RANGE

The parameter has a value that is not in the range defined for the server.

3

CF_OBJECT_NOT_KNOWN

The parameter has a value that is not known to the server.

4

CF_INVALID_CALLING_DEVICE

The calling device is not valid.

5

CF_INVALID_CALLED_DEVICE

The called device is not valid.

6

CF_INVALID_FORWARDING_DESTINATION

The forwarding destination device is not valid.

7

CF_PRIVILEGE_VIOLATION_ON_SPECIFIED_DEVICE

The specified device is not authorized for the service.

8

CF_PRIVILEGE_VIOLATION_ON_CALLED_DEVICE

The called device is not authorized for the service.

9

CF_PRIVILEGE_VIOLATION_ON_CALLING_DEVICE

The calling device is not authorized for the service.

10

CF_INVALID_CSTA_CALL_ID

The call ID is not valid.

11

CF_INVALID_CSTA_DEVICE_ID

The device ID is not valid.

12

CF_INVALID_CSTA_CONNECTION_ID

The connection ID is not valid.

13

CF_INVALID_DESTINATION

The request specified a destination that is not valid.

14

CF_INVALID_FEATURE

The request specified a feature that is not valid.

15

CF_INVALID_ALLOCATION_STATE

The request specified an allocation state that is not valid.

16

CF_INVALID_CROSS_REF_ID

The request specified a cross-reference ID that is not in use at this time.

17

CF_INVALID_OBJECT_TYPE

The request specified an invalid object type.

18

CF_SECURITY_VIOLATION

Security error (no specific details available).

19

CF_GENERIC_STATE_INCOMPATIBILITY

The request is not compatible with the condition of a related device.

21

CF_INVALID_OBJECT_STATE

The object is in the incorrect state for the request.

22

CF_INVALID_CONNECTION_ID_FOR_ACTIVE_CALL

The active connection ID in the request is invalid.

23

CF_NO_ACTIVE_CALL

There is no active call for the request.

24

CF_NO_HELD_CALL

There is no held call for the request.

25

CF_NO_CALL_TO_CLEAR

There is no call associated with the given connection ID.

26

CF_NO_CONNECTION_TO_CLEAR

There is no call connection for the given connection ID.

27

CF_NO_CALL_TO_ANSWER

There is no alerting call to be answered.

28

CF_NO_CALL_TO_COMPLETE

There is no active call to be completed.

29

CF_GENERIC_SYSTEM_RESOURCE_AVAILABILITY

The request failed due to lack of system resources (no specific details available).

31

CF_SERVICE_BUSY

The service is temporarily unavailable.

32

CF_RESOURCE_BUSY

An internal resource is busy.

33

CF_RESOURCE_OUT_OF_SERVICE

The service requires a resource that is out of service.

34

CF_NETWORK_BUSY

The server sub-domain is busy.

35

CF_NETWORK_OUT_OF_SERVICE

The server sub-domain is out of service.

36

CF_ OVERALL_MONITOR_LIMIT_EXCEEDED

The request would exceed the server’s overall resource limits.

37

CF_ CONFERENCE_MEMBER_LIMIT_EXCEEDED

The request would exceed the server’s limit on the number of conference members.

38

CF_ GENERIC_SUBSCRIBED_RESOURCE_AVAILABILITY

The request failed due to lack of purchased or contracted resources (no specific details available).

41

CF_ OBJECT_MONITOR_LIMIT_EXCEEDED

The request would exceed the server’s specific resource limits.

42

CF_ EXTERNAL_TRUNK_LIMIT_EXCEEDED

The request would exceed the limit of external trunks.

43

CF_ OUTSTANDING_REQUEST_LIMIT_EXCEEDED

The request would exceed the limit of outstanding requests.

44

CF_ GENERIC_PERFORMANCE_MANAGEMENT

The request failed as a performance management mechanism (no specific details available).

51

CF_PERFORMANCE_LIMIT_EXCEEDED

The request failed because a performance management limit was exceeded.

52

CF_ SEQUENCE_NUMBER_VIOLATED

The server has detected an error in the sequence number of the operation.

61

CF_ TIME_STAMP_VIOLATED

The server has detected an error in the time stamp of the operation.

62

CF_ PAC_VIOLATED

The server has detected an error in the PAC of the operation.

63

CF_ SEAL_VIOLATED

The server has detected an error in the Seal of the operation.

64

CF_ GENERIC_UNSPECIFIED_REJECTION

The request has been rejected (no specific details available).

70

CF_ GENERIC_OPERATION_REJECTION

The requested operation has been rejected (no specific details available).

71

CF_ DUPLICATE_INVOCATION_REJECTION

The request duplicated another request for the same service.

72

CF_ UNRECOGNIZED_OPERATION_REJECTION

The request specified an unrecognized operation.

73

CF_ MISTYPED_ARGUMENT_REJECTION

The request contained a parameter of the wrong type for the requested operation.

74

CF_ RESOURCE_LIMITATION_REJECTION

The request would have exceeded a resource limitation.

75

CF_ ACS_HANDLE_TERMINATION_REJECTION

The request specified an ACS handle that is no longer in use.

76

CF_ SERVICE_TERMINATION_REJECTION

The request failed because the required service has been terminated.

77

CF_ REQUEST_TIMEOUT_REJECTION

The request failed because a timeout limit was exceeded.

78

CF_ REQUESTS_ON_DEVICE_EXCEEDED_REJECTION

The request would have exceeded the limits of the device.

79

Extended Control failure codes

CF_INVALID_AGENT_ID_SPECIFIED

The request specified an invalid AgentID.

256

CF_INVALID_PASSWORD_SPECIFIED

The request specified an invalid agent password.

257

CF_INVALID_AGENT_ID_OR_PASSWORD_SPECIFIED

The request specified an invalid AgentID and/or invalid agent password.

258

CF_SPECIFIED_AGENT_ALREADY_SIGNED_ON

The request failed because the specified agent is already logged in.

259

CF_INVALID_LOGON_DEVICE_SPECIFIED

The request specified an invalid logon device.

260

CF_INVALID_ANSWERING_DEVICE_SPECIFIED

The request specified an invalid answering device.

261

CF_INVALID_SKILL_GROUP_SPECIFIED

The request specified an invalid agent skill group.

262

CF_INVALID_CLASS_OF_SERVICE_SPECIFIED

The request specified an invalid class of service.

263

CF_INVALID_TEAM_SPECIFIED

The request specified an invalid team

264

CF_INVALID_AGENT_WORKMODE

The request specified an invalid agent work mode.

265

CF_INVALID_AGENT_REASON_CODE

The request specified an invalid agent reason code.

266

CF_ADJUNCT_SWITCH_COMM_ERROR

A communication error occurred on the datalink between the Unified ICME system and the Unified CCX system.

267

CF_AGENT_NOT_PARTY_ON_CALL

The specified agent is not a party on the indicated call.

268

CF_INTERNAL_PROCESSING_ERROR

An internal error occurred in the Unified CCX system while processing the request.

269

CF_TAKE_CALL_CONTROL_REJECTION

The Unified CCX system refused a Unified ICME request to take control of a call.

270

CF_TAKE_DOMAIN_CONTROL_REJECTION

The Unified CCX system refused an Unified ICME request to take control of a domain.

271

CF_REQUESTED_SERVICE_NOT_REGISTERED

The Unified ICME system is not registered on the Unified CCX system for the requested service.

272

reserved

273-282

CF_SPECIFIED_EXTENSION_ALREADY_IN_USE

Specified extension is already in use. Use a different extension.

283

CF_ARBITRARY_CONF_OR_XFER_NOT_SUPPORTED

Arbitrary conference or transfer is currently not supported.

284

CF_NETWORK_TRANSFER_OR_CONSULT

285

CF_NETWORK_TRANSFER_OR_CONSULT_FAILED

286

CF_DEVICE_RESTRICTED

Device is restricted, not under CTI control.

287

CF_LINE_RESTRICTED

Line is restricted, not under CTI control.

288

CF_MAXIMUM_LINE_EXCEEDED

The number of configured extensions for the agent device exceeds the maximum allowed.

291

CF_SHARED_LINES_NOT_SUPPORTED

An extension on the agent device is shared with one or more other devices.

292

CF_EXTENSION_NOT_UNIQUE

An extension on the agent device is not unique and is configured on multiple partitions.

293

CF_UNKNOWN_INTERFACE_CTRLR_ID

The Interface Controller ID is unknown.

1001

CF_INVALID_INTERFACE_CTRLR_TYPE

The Interface Controller type is not valid.

1002

CF_SOFTWARE_REV_NO_SUPPORTED

The current software revision is not supported.

1003

CF_UNKNOWN_PID

One of the reserved fields in the fixed part of the message is incorrect.

1004

CF_INVALID_TABLE_SPECIFIED

An invalid table was specified.

1005

reserved

1006

CF_UNKNOWN_ROUTING_CLIENT_ID

The RoutingClientID is unknown.

1007

CF_RC_SERVICE_INACTIVATE

The routing client service is not active.

1008

CF_INVALID_DIALED_NUMBER

The dialed number is invalid.

1009

CF_INVALID_PARAMETER

A parameter supplied in the request is invalid.

1010

CF_UNKNOWN_ROUTING_PROBLEM

An unspecified error occurred during routing.

1011

reserved

1012

CF_UNSUPPORTED_RC_MESSAGE_REVISION

The requested routing client service protocol version is not supported.

1013

CF_UNSUPPORTED_IC_MESSAGE_REVISION

The requested interface controller service protocol version is not supported.

1014

reserved

1015