Create CSQ Prompt Step

Use the Create CSQ Prompt step to obtain the prompt that records the name of a CSQ. This prompt, in turn, can be passed to a Play Prompt step to play back the CSQ name.

Note

The Create CSQ Prompt step is only available if you have licensed the Cisco Unified CCX Enhanced or Premium product package.

Create CSQ Prompt Customizer Window

The following table describes the properties of the Create CSQ Prompt customizer window:

Properties / Buttons

Description

Contact Service Queue

A unique identifier for the CSQ.

Output Prompt

The variable that stores the prompt object the records the name of a CSQ.