Create Skill

Using this API, you can assign customer-definable label to an agent.

HTTPS Method

POST

URI

https://<server>/adminapi/skill

Example URI

https://uccx-server/adminapi/skill

Content Type

Application/XML, Application/JSON

HTTPS Success Code

201

HTTPS Failure Codes

401, 405

Error Codes

Success Response

HTTPS/1.1 201 Created

Sample Input XML—Create Skill (POST)


<Skill>
<self href="https://uccx-server/adminapi/skill/1" rel="self" type="skill"/>
<skillId>1</skillId>
<skillName>skill1</skillName>
</Skill>