The Accept Step

Add an Accept step to the getQuoteClient.aef script to accept the contact.

To add an Accept step, drag an Accept step from the Contact palette in the Palette pane to the Design pane, and then drop it over the Start step icon. The Accept step icon appears in the Design pane, just below, and on the same level as, the Start step icon. You do not need to configure this step because you can simply use the default contact as the triggering contact for the step.

You are now ready to add the next step to the getQuoteClient.aef script in the Design pane of the Cisco Unified CCX Editor.