Data Structure for Campaign Contacts

Attribute Name

Base Type

Restrictions

Description

campaign

nameUriPair

The campaign to which the contacts are associated.

allowDuplicateContacts

boolean

This is an optional attribute. Only one occurrence of this attribute is permitted.

Importing of duplicate contacts is permitted. Duplicate contacts can be in the same contact file or it can be in different contact files.

csvdata

string

  • The first non-empty line is treated as header line.

  • The following case-insensitive headers are supported:
    • Account Number

    • First Name

    • Last Name

    • Phone1

    • Phone2

    • Phone3

    • Dial Time

  • Phone1 is mandatory and must be specified.

  • Dial Time field is applicable only for UCCX Agent Direct Preview campaigns.

  • Tomcat has a 3 MB size restriction, so GET operation returns a maximum of 10,000 records.

List of contacts with relevant information for each contact in a comma-separated text file.