The Get Contact Info Step

Use the Get Contact Info step to make available to the script the type of contact received.

Figure shows the configured Get Contact Info customizer window.

Configure the Get Contact Info customizer window as follows:

• Type—contactType

  The contactType variable stores the information identifying the type of contact (call or HTTP).

• Language—language

  The language variable stores the language context of the contact.

• ASR Supported—asr

  The asr variable stores the information that tells the script whether or not Automatic Speech Recognition (ASR) is supported on the local system.