DeviceType Values

Table 1 lists the DeviceTypes that can be used in a Unified CCX CTI message with their descriptions and code numeric values. Message types that contain field names ending with ...ConnectionDeviceType or ...DeviceType use the DeviceType values listed in Table 1.

DeviceType Values

DeviceType

Description

Value

DEVID_NONE

No device ID is provided.

0xffff

DEVID_DEVICE_IDENTIFIER

The provided device ID identifies an IP phone (extension).

0

reserved

70

reserved

71

reserved

72

DEVID_CTI_PORT

The provided device ID identifies a CTI PORT

73

DEVID_ROUTE_POINT

The provided device ID identifies a ROUTE POINT

74

reserved

75

DEVID_AGENT_DEVICE

The provided device ID is the ID of an AGENT Device (phone)

76

DEVID_QUEUE

The provided device ID is the ID of a QUEUE

77

DEVID_NON_ACD_DEVICE_IDENTIFIER

The provided device ID is the ID belonging to Agent's non-ACD extension.

78