DeviceType Values
Table 1 lists the DeviceTypes that can be used in a Unified CCX CTI message with their descriptions and code numeric values. Message types that contain field names ending with ...ConnectionDeviceType or ...DeviceType use the DeviceType values listed in Table 1.
DeviceType |
Description |
Value |
---|---|---|
DEVID_NONE |
No device ID is provided. |
0xffff |
DEVID_DEVICE_IDENTIFIER |
The provided device ID identifies an IP phone (extension). |
0 |
reserved |
70 | |
reserved |
71 | |
reserved |
72 | |
DEVID_CTI_PORT |
The provided device ID identifies a CTI PORT |
73 |
DEVID_ROUTE_POINT |
The provided device ID identifies a ROUTE POINT |
74 |
reserved |
75 | |
DEVID_AGENT_DEVICE |
The provided device ID is the ID of an AGENT Device (phone) |
76 |
DEVID_QUEUE |
The provided device ID is the ID of a QUEUE |
77 |
DEVID_NON_ACD_DEVICE_IDENTIFIER |
The provided device ID is the ID belonging to Agent's non-ACD extension. |
78 |