Download Cisco Unified CCX Editor Web Launcher

To download the Cisco Unified CCX Editor Web Launcher from the Cisco Unified CCX Administration web interface, do the following:

Procedure


Step 1

From the Cisco Unified CCX Administration menu bar, choose Tools > Plug-ins.

The Plug-ins web page appears.

Note

For instructions on accessing the Cisco Unified CCX Administration web interface, see the Cisco Unified Contact Center Express Administration and Operations Guide.

Step 2

Click the Unified CCX Editor Web Launcher hyperlink. The Download Cisco Unified CCX Editor web page appears.

Step 3

Download the Unified CCX Editor (JNLP) file.

Once the file is downloaded, you are ready to launch the Cisco Unified CCX Editor

Note

Before launching the downloaded JNLP file, copy the file to a different location for future use.

Step 4

Launch the Cisco Unified CCX Editor using OpenWebStart.