Audience

Cisco Unified Contact Center Express Editor Step Reference Guide is written for application script developers who use the Cisco Unified CCX Editor to create and modify scripts. This guide targets developers who have the IP telephony knowledge required to create application scripts and who also have some background in programming or scripting. While experience with Java is not necessary, it will help developers fully utilize the capabilities of the Cisco Unified CCX.

Note	For an overview of important Cisco Unified CCX Editor terms and concepts, including information on using the Cisco Unified CCX Editor interface and samples of script applications, see the Cisco Unified CCX Scripting and Development Series: Volume 1, Getting Started with Scripts.