EMERGENCY_CALL_CONF
The EMERGENCY_CALL_CONF message, defined in the following tables, confirms the processing completion of the EMERGENCY_CALL_REQ message.
|
Fixed part Field name |
Value |
Data type |
Byte size |
|---|---|---|---|
|
InvokeID |
Set to the same value as the InvokeID from the corresponding request message. |
UINT |
4 |
|
ConnectionCallID |
The Call ID value of the call that the agent needs assistance with. Contains the special value 0xffffffff if there is no related call. |
UINT |
4 |
|
ConnectionDeviceType |
The type of device ID supplied in the ConnectionDeviceID floating field. See ConnectionDeviceType Values. |
USHORT |
2 |
|
lineHandle |
The telephonic set line used, if known. Otherwise, set this value to 0xffff. |
USHORT |
2 |
|
lineType |
The type of line that helps to identify a business call or a non-business call. This value is set to 3 for a business call and 10 for a non-business call. |
USHORT |
2 |
|
Floating part Field name |
Value |
Data type |
Maximum size |
|---|---|---|---|
|
ConnectionDeviceID[25] (required) |
The identifier of the agent's device connection associated with the new call. |
STRING |
64 |