Error (E) Status Codes
Table 1 lists the status codes with their numeric code values that may be included in the FAILURE_CONF and FAILURE_EVENT Unified CCX CTI messages.
|
Status code |
Description |
Value |
|---|---|---|
|
E_CTI_NO_ERROR |
No error occurred. |
0 |
|
E_CTI_INVALID_VERSION |
The server does not support the protocol version number requested by the client. |
1 |
|
E_CTI_INVALID_MESSAGE_TYPE |
A message with an invalid message type field was received. |
2 |
|
E_CTI_INVALID_FIELD |
A message with an invalid floating field tag was received. |
3 |
|
E_CTI_SESSION_NOT_OPEN |
No session is currently open on the connection. |
4 |
|
E_CTI_SESSION_ALREADY_OPEN |
A session is already open on the connection. |
5 |
|
E_CTI_REQUIRED_DATA_MISSING |
The request did not include one or more floating items that are required. |
6 |
|
E_CTI_INVALID_PERIPHERAL_ID |
One of the reserved fields in the fixed part of the message is incorrect. |
7 |
|
E_CTI_INVALID_AGENT_DATA |
The provided agent data item(s) are not valid. |
8 |
|
E_CTI_AGENT_NOT_LOGGED_ON |
The indicated agent is not currently logged on. |
9 |
|
E_CTI_DEVICE_IN_USE |
The indicated agent IP phone is already associated with a different client. |
10 |
|
E_CTI_NEW_SESSION_OPENED |
This session is being terminated due to a new session open request from the client. |
11 |
|
reserved |
12 | |
|
E_CTI_INVALID_CALLID |
A request message was received with an invalid CallID value. |
13 |
|
reserved |
14-16 | |
|
E_CTI_UNSPECIFIED_FAILURE |
An unspecified error occurred. |
17 |
|
E_CTI_INVALID_TIMEOUT |
The IdleTimeout field contains a value that less than 20 seconds (4 times the minimum heartbeat interval of 5 seconds). |
18 |
|
reserved |
19-22 | |
|
E_CTI_INVALID_FIELD_LENGTH |
A floating field exceeds the allowable length for that field type. |
23 |
|
reserved |
24-91 | |
|
E_CTI_SERVER_NOT_MASTER |
The server is a standby server. |
92 |
|
E_CTI_INVALID_CSQ |
The specified CSQ is invalid. |
93 |
|
E_CTI_JTAPI_CCM_PROBLEM |
Indicates a JTAPI or Cisco Unified Communications Manager problem. |
94 |
|
reserved |
95 | |
|
E_CTI_AUTO_CONFIG_RESET |
The client needs to resend the CONFIG_REQUEST_KEY_EVENT and the CONFIG_REQUEST_EVENT message. |
96 |