Extended Play Prompt Step

Use the Extended Play Prompt step to play prompts back to the caller.

The Extended Play Prompt step behaves exactly like the Play Prompt step, with the exception that you can use the Expression Editor to assign values to the Interruptible, Barge In, Continue On Prompt Errors, and Flush Input Buffer options for greater script flexibility.

Note

When any previous escalating prompt in the script enters the Extended Play Prompt step, it is reset to the first prompt in its list.

The customizer window of the Extended Play Prompt step contains three tabs:

  • General tab (Extended Play Prompt step)

  • Prompt tab (Extended Play Prompt step)

  • Input tab (Extended Play Prompt step)

These tabs are described below.