FAILURE_CONF

Unified CCX may use the FAILURE_CONF message, defined in the following table, in response to any request message from the client. Unified CCX sends the FAILURE_CONF message in place of the positive confirmation message specific to the request.

Note

In a high availability environment, if a connection is made to a standby server, the server can reply with a FAILURE_CONF indicating error E_CTI_SERVER_NOT_MASTER.

FAILURE_CONF Fixed Part Message Body Format

Fixed part

Field name

Value

Data type

Byte size

InvokeID

Set to the same value as the InvokeID from the corresponding request message.

UINT

4

Status

A status code indicating the cause of the failure. The possible status codes are defined in Table 1.

UINT

4

FAILURE_CONF Floating Part Message Body Format

Floating part

Field name

Value

Data type

Maximum size

Text[7]

A text description of the reason for the failure reason, if one is known.

STRING

255