Feed statusDescription Values

A feed statusDescription can have the following values:

• AUTHENTICATION_FAILED: An authenticated feed failed because of incorrect credentials.

• DATASTORE_ERROR: Error attempting to write the social contacts to the datastore.

• EMAIL_CONNECT_ERROR: Cannot establish a connection with the email server. Check that the email server, username, and password are configured correctly.

• EMAIL_FOLDER_DOES_NOT_EXIST: The selected email folder cannot be found. Check that the folder is correct and exists in the user's mailbox.

• EMAIL_IMAP_NO_CLIENT: The email client is missing.

• EMAIL_MESSAGING_EXCEPTION: An error occurred while retrieving email from the email server.

• EMAIL_NO_SUCH_PROVIDER: The configured email protocol is not supported.

• NETWORK_ERROR: Unhandled network error.

• NETWORK_NOT_REACHABLE: Could not connect to the remote server.

• NETWORK_TIMEOUT: The remote server was reachable but did not respond to the request in a timely manner.

• NORMAL: The feed is operating normally.

• SCHEDULED: The feed is scheduled but is not yet run. Feeds are in this state for a very short period of time and then either go to NORMAL or an error state.

• UNKNOWN_ERROR: An error occurred that does not have a specific exception.

• UNSUPPORTED_FEED_CONTENT: The content retrieved from the feed is not in a format that Customer Collaboration Platform supports.