Filter tab (Get Digit String)
Use the Filter tab of the Get Digit String step to specify digits that can be accepted from the caller.
The following table describes the property of the Filter tab of the Get Digit String customizer window:
|
Properties / Buttons |
Description |
|---|---|
|
Input Length |
Variable indicating the maximum number of digits or characters. When this limit is reached, the step stops accumulating digits and returns. |
|
Digits filter |
Specifies the digits that you want to accept from the caller (excluding the terminating and cancel keys). If the caller enters digits that you do not choose, the system plays an error prompt for the caller and retries the Input step until the maximum numbers of retries is reached. At that time, the Unsuccessful output branch executes. |
|
Terminating Digit |
Variable indicating the key used to indicate the end of caller input (DTMF only). The terminating key overrides the Maximum Input Length to terminate input. |
|
Cancel Digit |
Variable indicating the key the caller presses to start over. |
The Get Digit String customizer window closes, and the name of the triggering contact and the result digit string variable appear next to the Get Digit String step icon in the Design pane of the Cisco Unified CCX Editor.