General (DB Get Step)

Use the General tab of the DB Get step to specify the DB Resource Name and Data Source Name.

DB Get Customizer Window—General Tab

The following table describes the properties of the General tab of the DB Get customizer window:

DB Get Properties—General Tab

Properties / Buttons

Description

DB Resource Name

Variable indicating the name of query defined by a DB Read step.

You can choose a specific query when your script has multiple DB Read steps open at the same time.

Data Source Name

Name of the database selected on the Cisco Unified CCX Administration Database web page.

For information about defining DSNs, see the Cisco Unified Contact Center Express Administration and Operations Guide.

Refresh Database Schema (button)

Click this button to update the Cisco Unified CCX  Editor with the fields defined in the selected database.