General tab (Get Digit String step)

Use the General tab of the Get Digit String step to choose the contact, specify the variable that will store the digit string, and specify whether or not the step is interruptible by external events.

Get Digit String Customizer Window—General Tab

The following table describes the properties of the General tab of the Get Digit String customizer window;

Get Digit String Properties—General Tab
Properties / Buttons	Description
Contact	Variable indicating the contact that triggers the execution of the step. Default is Triggering Contact, unless another contact is specified.
Interruptible	Radio button. Yes—An external event (such as an agent becoming available or a caller hanging up) can interrupt the step. No—The step must complete before any other process can execute.
Result Digit String	Variable indicating the name of the variable that stores the digits that the caller enters.