Get Channel Parameters Information

HTTPS Method

GET

URI

https://<server>/adminapi/channelParameters

Example URI

https://uccx-server/adminapi/channelParameters

Accept

Application/XML, Application/JSON

HTTPS Success Code

200

HTTPS Failure Codes

401, 402, 405, 412

Error Codes

—

Success Response

<?xml version="1.0" encoding="UTF-8"?>
<channelParameters>
	<chatParameters>
			<agentNoAnswerTimeout>12</agentNoAnswerTimeout>
			<agentJoinTimeout>60</agentJoinTimeout>		
			<inactivityTimeout>300</inactivityTimeout>
			<offerChatWhenOnVoice>false</offerChatWhenOnVoice>
			<offerVoiceWhenOnChat>false</offerVoiceWhenOnChat>
			<maxChatSessionsPerAgent>2</maxChatSessionsPerAgent>
	</chatParameters>
	<emailParameters>
			<maxEmailSessionsPerAgent>3</maxEmailSessionsPerAgent>
   <stickyTimeout>100</stickyTimeout>
	</emailParameters>
</channelParameters>