How To Use the Cisco Unified CCX Editor Palettes
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To display the contents of a palette:
Click the plus sign (+) to the left of the palette icon in the Palette pane tree.
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To create your script:
Drag the steps you want from the Palette pane and drop them, in their desired order, into the Design pane.
Each step performs a specific function and creates a portion of the underlying programming. You can customize all of the steps once you have placed them in the Design pane.
Your cursor displays the international prohibited sign until you move a step into a location that the Cisco Unified CCX Editor allows. In addition, the step or branch under which the step would be inserted is also highlighted.
Here are some tips about dragging steps:
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Before you drag a step to the Design pane, close any open customizer window(s). (If you try to drag a step to the Design pane when a customizer window is open, the Design pane does not accept the step.)
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While dragging a step, move the cursor close to any edge of the script window to scroll the script in that direction in order to drop the step in the desired location.
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While dragging a step, the collapsed steps do not immediately expand. To expand a collapsed step, move the cursor over the collapsed step for two seconds; the step or connection then expands.
Note | Custom steps are not supported in Cisco Unified CCX. |