GET

Retrieves the IMAP folder configuration settings to be used for replying to emails.

URL:

https://<ServerIP>:<Port>/ccp-webapp/ccp/imapFolderConfig

HTTPS method:

GET

Input/Output format:

xml

Parameters:

See IMAP Folder Configuration Parameters.

Example XML response: 

<Folders>
  <Folder>
    <type>drafts</type>
    <displayName>[Gmail]/Drafts</displayName>
  </Folder>
  <Folder>
    <type>sent<type>
    <displayName>[Gmail]/Sent Mail</displayName>
  </Folder>
  <Folder>
    <type>outbox<type>
    <displayName>Agent-outbox</displayName>
  </Folder>
</Folders>

HTTPS response headers:

HTTPS response:

  • 401—UNAUTHORIZED. No valid authorization key was specified.

  • 500—INTERNAL SERVER ERROR. An error occurred in Customer Collaboration Platform server during request processing.