Input tab (Name to User step)

Use the Input tab to configure various input properties for the Name To User step.

Name To User Customizer Window—Input Tab

The following table describes the properties of the Input tab of the Name To User customizer window:

Properties / Buttons

Description

Initial Timeout (in sec)

Variable indicating the amount of time, in seconds, that the system waits for initial input from the caller.

Interdigit Timeout (in sec)

Variable indicating the amount of time that the system waits for the caller to enter the next digit, after receiving initial input from the caller.

Note

This property does not apply to ASR channels.

Maximum Retries

Variable indicating the number of times the step attempts to receive valid input. A “0” value means that no retry is allowed; in this case, the script must handle the retry scenario.

Flush Input Buffer

Radio button.

Yes—The system erases previously entered input before capturing caller input.

No—The system does not erase previously entered input before capturing caller input.