Input tab (Recording step)
Use the Input tab of the Recording customizer window to set terminating and cancel keys, the maximum number of retries, and the Flush Input Buffer option.
The following table describes the properties of the Input tab of the Recording customizer window
|
Properties / Buttons |
Description |
|---|---|
|
Maximum Retries |
Variable indicating the number of times the recording can be re-attempted after the cancel key has been detected. After the maximum number of retries is reached, the step continues on the Unsuccessful output branch. On retry due to an invalid key, a system prompt plays if none is specified. A “0” value means that no retry is allowed; in this case, the script must handle the retry scenario. |
|
Flush Input Buffer |
Radio button. Yes—The system erases previously entered input before capturing caller input. No—The system does not erase previously entered input before capturing caller input. |