Java Steps

The Cisco Unified CCX Enhanced, and Cisco Unified CCX Premium licences include the Java license. You need the Java license for full Java functionality. For further information, see the Cisco Unified CCX Expression Language Reference Guide.

When a step in the Java palette is enabled, the Java functionality of the Cisco Unified CCX Expression language is also enabled if your product license includes it. Use the Cisco Unified CCX Expression Editor to create Java method calls, constructor calls, or attribute access and to replace the deprecated Java step functionality. For more information, see the Cisco Unified Contact Center Express Scripting and Development Series: Volume 3, Expression Language Reference.

• You should be experienced in Java programming to use Java Type variables and the steps in the JAVA palette of the Cisco Unified CCX  Editor.

• The Create Java Object, Execute Java Method, and Set/Get Java Property steps are deprecated and, although no longer visible in the Cisco Unified CCX Editor palette, they are still visible in old scripts and are supported.

• Use the Java tool in the Cisco Unified CCX Expression Editor to enter Java functionality that the deprecated steps offered. The Expression Editor Java tool is easier to use and more functional than the deprecated steps. For more information, see the Cisco Unified Contact Center Express Scripting and Development Series: Volume 3, Expression Language Reference.

• To use full Java functionality, you need a Java license.