Language Restrictions

If you use VXML, you can provision additional language grammars by using the grammar management facility. This can be found at Applications > Grammar Management in the Cisco Unified CCX Applications Administration window. But:

If you are using ASR-enabled Cisco Unified CCX scripts, you are restricted to the languages available and installed for the installed ASR vendor(s) and for which Cisco Unified CCX has localized grammars.
If you are using TTS-enabled scripts, you are restricted to the languages available and installed for the installed TTS vendor(s).