Localizing the Prompt Language

Use the Create Language Prompt step to localize the prompt with a specific language.

Configured Create Language Prompt Customizer Window
Configure the Create Language Prompt customizer window as follows:
  • Options—Language and Prompt

    Enter all the languages you want and all the prompt expression names or prompt expressions.

  • Output Prompt—telephone.number

    Enter the script variable where the prompt that results from the Create Language Prompt step will be stored.

You can use the Create Language Prompt step to adapt concatenating prompts to the sentence structures of different languages. For example, a normal grammar sequence for an English sentence is Subject + Verb + Object. For a Japanese sentence, it is Subject + Object + Verb. The selection of the prompt is based on the standard search for a matching language. For example, assuming a language context of {L[fr_FR}, L[en_GB]}, the search returns the first prompt defined for the following languages: L[fr_FR], L[fr], L[en_GB], L[en], and finally L[ ].

See Chapter 4, “Localizing Cisco Unified CCX Scripts” for more information on localizing scripts.