<?xml version="1.0" encoding="UTF-8"?>
<chatWidget>
<self href="https://uccx-server:8080/adminapi/chatWidget/2" rel="self" type="chatWidget"/>
<name>chatWidget7</name>
<description>chatWidget7</description>
<formField>Name</formField>
<contextServiceFieldsets>test</contextServiceFieldsets>
<welcomeMessage>Thank you for contacting us. A customer care representative would assist you soon.</welcomeMessage>
<agentJoinTimeoutMsg>All customer care representatives are busy. You may wait or try again later.</agentJoinTimeoutMsg>
<chatErrorMsg>Chat service is currently unavailable. Try later.</chatErrorMsg>
<problemStatementCSQPair>
<problemStatement>chatTest</problemStatement>
<csq name="chatCSQ1">
<link href="https://uccx-server/adminapi/csq/2" rel="" type=""/>
</csq>
</problemStatementCSQPair>
<calendarDetails>
<calendar name=“calendar1">
<refURL>https://10.107.45.242/adminapi/calendar/1</refURL>
</calendar>
<messages>
<holidayMsg>Sorry, We are closed today for a business holiday.</holidayMsg>
<offHoursMsg>We are currently offline, try again during the business hours.</offHoursMsg>
<businessHoursMsg>Business Hours (Local Time)</businessHoursMsg>
<dayOfWeek>
<monday>Monday</monday>
<tuesday>Tuesday</tuesday>
<wednesday>Wednesday</wednesday>
<thursday>Thursday</thursday>
<friday>Friday</friday>
<saturday>Saturday</saturday>
<sunday>Sunday</sunday>
</dayOfWeek>
</messages>
</calendarDetails>
<type>bubble</type>
<bubbleStyle>
<titleText>chat bubble 1</titleText>
<titleTextColor>#EBEBEC</titleTextColor>
<buttonText>chat button 1</buttonText>
<buttonTextColor>#EBEBEC</buttonTextColor>
<buttonBackgroundColor>#EBEBEC</buttonBackgroundColor>
<resumeButtonText>Resume Chat</resumeButtonText>
<afterResumeNewChatMsg>New Message</afterResumeNewChatMsg>
<agentMessageTextColor>#EBEBEC</agentMessageTextColor>
<agentMessageBackgroundColor>#EBEBEC</agentMessageBackgroundColor>
<fontType>Arial</fontType>
</bubbleStyle>
<bubbleMessages>
<textForTypingMsg>Type your message and press enter</textForTypingMsg>
<agentJoinedMsg>${agent_alias} has joined the chat</agentJoinedMsg>
<agentTypingMsg>${agent_alias} is typing</agentTypingMsg>
<agentLeftMsg>${agent_alias} has left the chat</agentLeftMsg>
<afterChatSessionTranscriptPopupMsg>
<transcriptPopupMsg>Chat has ended. Do you want to download the chat transcript?</transcriptPopupMainMsg>
<transcriptPopupNegativeMsg>No</transcriptPopupNegativeMsg>
<transcriptPopupPositiveMsg>Yes</transcriptPopupPositiveMsg>
</afterChatSessionTranscriptPopupMsg>
<closeChatConfirmationPopupMsg>
<closeChatPopupMsg>Do you want to close the chat?</closeChatPopupMainMsg>
<closeChatPopupNegativeMsg>No</closeChatPopupNegativeMsg>
<closeChatPopupPositiveMsg>Yes</closeChatPopupPositiveMsg>
</closeChatConfirmationPopupMsg>
<connectivityErrorMsg>Chat disconnected due to inactivity timeout or connection failure.</connectivityErrorMsg>
</bubbleMessages>
<postChatRating>
<ratingEnabled>true</ratingEnabled>
<ratingLabel>Rate your chat experience</ratingLabel>
<ratingButtonText>Submit</ratingButtonText>
</postChatRating>
</chatWidget>
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