Play Prompt Step

Use the Play Prompt step to play back specified prompts to the caller.

Note

When any previous escalating prompt in the script enters the Play Prompt step, it is reset to the first prompt in its list.

The customizer window of the Play Prompt step contains three tabs:

  • General tab (Play Prompt step)

  • Prompt tab (Play Prompt step)

  • Input tab (Play Prompt step)