Predefined Response

The predefined response API is used to define a set of predefined responses to common questions that agents can use when replying to chat or email contacts.

  • Create Predefined Response
  • Get Predefined Response
  • List Predefined Response
  • List Predefined Response (By Group)
  • List Predefined Response (By Type)
  • List Predefined Response( Sorted by Title)
  • Update Predefined Response
  • Delete Predefined Response
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