About Prompts

Instances of class Prompt represent audio data that can be played back to a caller. A Prompt object has a constant (unchanging) value. Complex prompt literals are references to instances of class Prompt.

The prompt concatenation operator +, the prompt escalation, time of day prompt, time of week prompt, day of week prompt, and random prompt operators ||, and the prompt substitution operator ||| implicitly create a new Prompt object. An expression that creates a prompt is called a prompt expression. See Prompt tab Syntax Buttons for examples of prompt expressions.

Note

You can localize prompts to suit your local language. For information on that, see “Localizing Cisco Unified CCX Scripts” in the Cisco Unified CCX Scripting and Example Simple Expression Using a Prompt

Prompt
The following sections describe the options on the Prompt tab:

  • Prompt Variables

  • Browse Prompts Dialog Box

  • Prompt tab Syntax Buttons

  • Prompt Literals

  • Operators Used with Prompts